FIPP- Feedback pentru Institutii Publice si Private
Digital feedback solution for institutions, with quick management and response, monthly NPS estimates and promotion section.
The application is a digital solution that facilitates the giving and receiving of feedback, a mobile application that includes pre-set questionnaires and personalized letters whose questions contribute to solidifying the values of the institution. Advantages: rapid management of feedback, quick resolutions/responses, monthly NPS graphs and estimates, statistics, a section for promoting services and informing citizens, guides/action plans for improving scores obtained.